filters
state:
Show
city:
Show
product:
Show
I have emailed Napa Autocare Center two times about this and have not been called nor received an email back other than the template email that someone will get back to me. Here are the details of a shop in Winston-Salem NC named "Rattle and Hum" I see the sign NAPA...
Read more
Anonymous
Durpa

No PC does provide a service. They allow all you self entitled d-bags to have a forum to whine in. No where on this site does it say that PC is going to DIRECTLY ASSIST YOU!! ...

Anonymous
Blueiceking

I have decided pissedconsumer has wasted my time and offered any help with Mr complaint.What purpose does this website serve?ZERO

2.2
I didn't like
  • Being over charged for parts and shop fees
#1197364
Reply to reviews
I brought my truck to the Napa authorized shop in Sweet home Or. for a crank-no start condition. After 3-4 weeks I picked up the truck and had to have it towed after it left me stranded at work 3 days later. They said they figured out that it was my injectors, and...
Read more
#1144228
Reply to reviews
Jan 2017 ICE AUTO REPAIR Hemet CA replaced my 7.5L ford engine in my Motorhome. The New Engine never ran correctly and I took it back several times. They messed up the Carburetor adjustments so bad it would not pass smog and they had no one qualified to adjust it...
Read more
1.0
Product
#1064196
Reply to reviews
Took in my vehicle 2007 Saturn to do a timing chain cause engine light was going on apparently never been touched engine light is still on not only that they charged me $495 $200 on parts in $95 for diagnostic.and this is bull....
Read more
Anonymous
Anonymous

And? Those are independent service centers. How much in labor? What was the total cost of the repair? Lots of missing information here.

1.0
#1025539
Reply to reviews
I want to Napa and I had purchased 5 battery I was bringing the old ones back for the core charge and I ask one of the sales person's in the back of the desk there if they could help me carry him in his words to me was I don't get paid enough to give customer service...
Read more
1.0
#974889
Reply to reviews
Had my car worked on (Replaced fuel pump $375) and one week later the same problem came up. I checked pressure where the car broke down after repair and the fuel pressure was 8psi - should be 40psi. I called the shop and they explained the Napa warranty - take the car...
Read more
#919455
Reply to reviews
I had my car diagnoised by Napa Auto Care they told me what the problem was and cost to repair it. I had the work done then receive a call back to say it did not resolve the problem it could.be one or two other things that of course cost more. I took my car there to...
Read more
Anonymous
Anonymous

Sounds like the shop employs shade tree mechanics that just throw parts at a problem until they stumble upon the actual cause. Cost of diagnosis no matter how long it takes is...

1.5
#909234
Reply to reviews
I have a Napa Easy Pay credit card and I called in to get my credit line raised by $200 because the NAPA auto care i've been using told me that I needed a couple pulleys for about $450. I was denied the amount so I went to another mechanic which was a friend of my sons...
Read more
#870301
Reply to reviews
If I had the opportunity to put absolutely no stars I most certainly would. I experienced the WORST customer service I have ever experienced in my life! Daniel "the manager" was horrible. I set up an appt with them so they could fix an issue with my front driver wheel...
Read more
1.0
#822756
Reply to reviews

Contact Napa Autocare Center

Mailing Address:
NAPA AutoCare
4720 N. 16TH STREET
PHOENIX, AZ 85016
Phone:
(602) 274-7770
More

Napa Autocare Center Products and Services

I went to NAPA in hopes that they could help me figure out what might be wrong with my heat. I asked if they would my coming and looking and listening to see if it was the blower motor that went out before before I purchased the part. The guy looked at me, laughed and...
Read more
#765403
Reply to reviews