I brought my truck to the Napa authorized shop in Sweet home Or. for a crank-no start condition. After 3-4 weeks I picked up the truck and had to have it towed after it left me stranded at work 3 days later. They said they figured out that it was my injectors, and...Read more
Jan 2017 ICE AUTO REPAIR Hemet CA replaced my 7.5L ford engine in my Motorhome. The New Engine never ran correctly and I took it back several times. They messed up the Carburetor adjustments so bad it would not pass smog and they had no one qualified to adjust it...Read more
Took in my vehicle 2007 Saturn to do a timing chain cause engine light was going on apparently never been touched engine light is still on not only that they charged me $495 $200 on parts in $95 for diagnostic.and this is bull....Read more
I want to Napa and I had purchased 5 battery I was bringing the old ones back for the core charge and I ask one of the sales person's in the back of the desk there if they could help me carry him in his words to me was I don't get paid enough to give customer service...Read more
Had my car worked on (Replaced fuel pump $375) and one week later the same problem came up. I checked pressure where the car broke down after repair and the fuel pressure was 8psi - should be 40psi. I called the shop and they explained the Napa warranty - take the car...Read more
I had my car diagnoised by Napa Auto Care they told me what the problem was and cost to repair it. I had the work done then receive a call back to say it did not resolve the problem it could.be one or two other things that of course cost more. I took my car there to...Read more
I have a Napa Easy Pay credit card and I called in to get my credit line raised by $200 because the NAPA auto care i've been using told me that I needed a couple pulleys for about $450. I was denied the amount so I went to another mechanic which was a friend of my sons...Read more
If I had the opportunity to put absolutely no stars I most certainly would. I experienced the WORST customer service I have ever experienced in my life! Daniel "the manager" was horrible. I set up an appt with them so they could fix an issue with my front driver wheel...Read more
I went to NAPA in hopes that they could help me figure out what might be wrong with my heat. I asked if they would my coming and looking and listening to see if it was the blower motor that went out before before I purchased the part. The guy looked at me, laughed and...Read more
Oil Change Review
Took my vehicle to Napa auto pro on Dixie. Paid $700.00 + to have the oil pan changed. Guess what? Oil is STILL LEAKING and they want to charge me ANOTHER $500.00to fix the SAME PART!!!!!! oh, upon pickling up my vehicle, the "check engine " light showed up!!!!??? NOT COOL!!!!! TOTALLY RIPPED ME OFF!
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